FEATURES

Activation/Deactivation Codes
 

Features  (description and detailed instructions)

ANONYMOUS CALL REJECTION (ACR) -- You can refuse calls from those who have blocked their numbers. When you've turned this service "on" any callers who have blocked their number from your Caller ID display will hear an announcement that you do not accept anonymous calls -- and they should remove Blocking and call back. All other calls will ring through as usual. (Activation Code *77 -- Deactivation Code *87)

TO "TURN ON" THE SERVICE:
1. Lift the handset and listen for dial tone.
2. Press *77.
3. Listen for a confirmation tone or announcement. Hang up.

TO "TURN OFF" THE SERVICE:

1. Press *87.
2. Listen for a confirmation tone or announcement. Hang up.

AUTOMATIC CALLBACK (ACB) -- Your phone can keep dialing a number while you go about your business, eliminating wasted time and aggravation. You can save time dialing busy numbers over and over. Your phone rings you as soon as the line is free, and automatically connects you. (Activation Code *66 -- Deactivation Code *86)

HOW TO USE:1.When you dial a LOCAL number and hear a busy signal, hang up.
2. Lift the handset and listen for a normal dial tone.
3. Press *66. Wait for a confirmation message. Hang up.
4. A special callback ring alerts you if the line becomes free (some phones ring normally).
5. Lift the handset to automatically place the call.
6. If the number does not become available within 30 minutes, the attempt will be abandoned and you will need to press *66 and try again.

TO CANCEL YOUR CALLBACK REQUEST:1. Depress the switchhook and release. Listen for a special dial tone.
2. If you've already hung up, lift the handset and listen for a normal dial tone.
3. Press *86.
4. Listen for the confirmation announcement. Hang up.

AUTOMATIC RECALL (AR) --Your phone can remember the number of the incoming call and dial it back for you. If you couldn't get to the phone in time, you can still find out who called. You can return LOCAL calls by dialing 1 when prompted. (Activation Code *69 -- Deactivation Code *89) HOW TO USE:1. Lift the handset and listen for a normal dial tone.
2. Press *69. You will hear the number and time of day of the last incoming call.
3. You will be instructed to push 1 if you want to return the call. You can only return LOCAL calls, not long distance or cell phone calls.

IF THE LINE IS BUSY:4. Hang up. Your phone will keep trying the line for up to 30 minutes.
5. A special callback ring alerts you if the line becomes free.
6. Lift the handset to automatically place the call.

TO CANCEL YOUR AUTOMATIC RECALL REQUEST:

CALL BARRING -- This service allows the subscriber to bar outgoing calls to certain types of numbers from their line.
The types of call that can be barred are
• International calls
• National calls National calls include long-distance, interLATA and intraLATA calls
• Operator calls
• Directory calls
• Premium rate calls
• Calls to any call service access codes

Certain types of calls are never barred. These are
• Toll-free calls
• Calls to service access codes
• Emergency calls

To activate barring for a certain type of call through the handset
• Dial the appropriate access code (see list above)
• An announcement confirms that call barring has been activated.

To deactivate barring for a certain type of call through the handset
• Dial the appropriate access code (see list above)
• An announcement prompts you to enter your PIN code
• Enter your PIN code
• An announcement confirms that call barring has been deactivated.

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BUSY CALL FORWARDING(BCF) -When you receive an incoming call and your home phone is busy, your incoming calls can still be forwarded to a different number.

Activate BCF by dialing the activation code *90, waiting for special dial tone, and entering the forwarded-to number. When answer is received from the forwarded-to number, BCF is activated. If the forwarded-to number is busy or does not answer, hang up and immediately repeat the procedure. In this case, the number is automatically set even if not answered. To deactivate BCF, enter the deactivation code *91.

DELAYED CALL FORWARD (DCF) -This feature allows you to forward your calls from your home phone to a different number after a specified number of rings has occurred. To activate DCF, dial activation code *92, wait for a special dial tone, then enter the number of rings desired, followed by the forwarded-to number. The valid number of rings ranges from 2 through 9. If an invalid number is entered, the activation will fail. When the phone is answered at the forwarded-to number, DCF is successfully activated. If the forwarded-to number is busy or does not answer, the activation steps can be repeated within two minutes. To deactivate DCF, the subscriber enters the appropriate deactivation code (*93).

REMOTE ACCESS CALL FORWARDING (RACF) You must have CFW service to use this feature. To activate this feature...

1. Dial 582-4700.
2. Enter the phone number you are changing the Call Forwarding on (402582____) and a Personal Identification Number (PIN____) when prompted.
3. Enter the Call Forwarding access code you require (see list above) and the number you want to forward to (example: *72 402-___-____) (You must use a 1 in front of the 10 digit number if it is a long distance call)
4. You should hear a double confirmation tone if the change was successful. If you don't get the double confirmation code, repeat the process.

To deactivate you dial 582-4700, dial the 7-digit home number and PIN, and then dial (example: *73) to deactivate the Call Forwarding feature.

SELECTIVE CALL FORWARDING(SCF) - This service allows you to select a list of numbers whose calls will automatically be forwarded.

UNAVAILABLE CALL FORWARDING - this service forwards calls from the subscriber's line to an alternativer number only if the dialed number is unavailable, for example if the telphone is unplugged or loses power. This includes calls that connot be connected to the dialed number if the subscriber's phone is unplugged or unavailable for some reason. There are no access codes for this service, subscriber can manage it using CommPortal.

UNCONDITIONAL CALL FORWARDING - This service forwards all a subscriber's incoming calls on to an alternative number, without ringing the subscriber phone first.

Lift the handset and listen for dial tone
Dial *72-Wait for a confirmation tone.  
Now, dial the number where you want your calls to be forwarded
The CALL FORWARD feature is in effect when someone answers at the forwarding number.

Once you’ve activated CALL FORWARD, your phone will make one short ring each time a call is forwarded. You can still make outgoing calls from this phone.If you wish to change the number to which your calls are being forwarded, just deactivate the feature (see below), then follow the steps above to
forward your calls to a new number.To deactivate CALL FORWARD . . .

Lift the handset and listen for the dial tone
Dial *73
Listen for two beeps, then hang up; the feature is no longer in effect, and calls will ring on your phone

NOTE: You will be charged toll charges on calls forwarded to long distance numbers.

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When you’re on the phone, a "beep" tells you a second call is waiting; only you hear this beep
If you don’t answer the second call within 10 seconds, another "beep" reminds you it’s there
The second caller hears only the normal ringing tone

Depress the switch hook* for about one second to place your first call on hold
You are automatically connected with the second caller

Depress the switchhook for about one second to alternate between calls
Each of your conversations is private and cannot be heard by the other caller

Simply hang up
Your telephone will ring
When you answer it, you’ll be connected with the other caller; the call you discontinued will no longer be on the line

In either case, the cancel request stays in effect for the duration of the call and any incoming calls receive a busy signal. To CANCEL CALL WAITING before calling . . .

Lift the handset and listen for the dial tone
Dial the deactivation code *70, and listen for a special dial tone
Now, dial the number you wish to call; when you disconnect your call, CALL WAITING is automatically reactivated

To CANCEL CALL WAITING during a call . . .

You must have THREE-WAY CALLING to CANCEL CALL WAITING during a call.
Place your current call on hold by depressing the switchhook* for one second
Listen for the dial tone, then dial *70 (on a rotary dial phone, dial 7-0 and wait four seconds)
Listen for a special "beep-beep" tone, then depress the switchhook for one second and return to your call
When you disconnect your call, CALL WAITING is automatically reactivated

 

CALLING NAME & NUMBER DELIVERY - This service displays the name of the incoming caller on the subscriber's telephone, if the subscriber's phone has a Caller Display screen or Caller Display Unit.

(Activation code *65 -- Dectivation code *85)

CALLING NUMBER DELIVERY BLOCKING (SUPPRESSION)

HOW TO USE: (PER CALL BASIS)

1. Lift the handset and listen for the dial tone.
2. Press *67
3. Dial the number you're calling as usual.
4. The person you've called will not be able to see your number displayed on their
telephone display screen. Instead, a "P" or "Private" will be displayed.
5. The feature is deactivated when you hang up. You must reactivate this feature
on each individual call you place.(MONTHLY SERVICE)

HOW TO USE:(MONTHLY SERVICE)

This feature is always active on your line unless you deactivate it by dialing *82
before placing each individual call. After you hangup, the feature is automatically reactivated.

CUSTOMER ORIGINATED TRACE (OCOT)

HOW TO USE:

1. When you get a nuisance call, press and quickly release the switchhook. .Listen for a special dial tone.
2. If you've already hung up, just lift the handset again and listen for a normal dialtone.
3. Press *57.
4. Listen for a confirmation announcement that the last call has been traced.Announcement will say: "This is your call tracing service. To trace the last callreceived, dial "1", otherwise please hangup."
5. Hang up.
6. The number you traced will be recorded at the phone company. If you decideto follow up on the matter, we'll provide that number to the local authorities.

FIND ME FOLLOW ME -

PRIORITY CALL --This service allows users to select a list of numbers from which incoming calls will ring with a distinctive tone.

HOW TO USE: 1. Lift the handset and listen for the dial tone.
2. Press *61.
3. Listen for announcement telling you whether the feature is currently on or off.The recorded voice will then tell you how many (if any) numbers are currently stored in your list .
4. Follow the voice instructions and dial 3 to turn the feature ON (if it is currentlyoff), or turn the feature OFF (if it is currently on).

TO HEAR THE PHONE NUMBERS ON YOUR LIST:
1. Dial 1.
2. After the list is read, voice instructions will follow.

TO ADD A NUMBER TO YOUR LIST:
1. Press #.
2. Follow the voice instructions you'll hear. You can store up to 10 phone numbers on your VIP list.

TO REMOVE A NUMBER FROM YOUR LIST:
1. Press *.
2. Follow the voice instructions to remove any or all of those numbers.

TO HEAR INSTRUCTIONS AGAIN -- Dial 0 at any time to hear the main menu.

To Deactivate, Dial *81

SELECTIVE CALL ACCEPTANCE (SCA) -- Also called Do Not Disturb -- Any calling numbers not on a list you define are routed to announcements and rejected. You can program your phone to accept only those calls from a special list of people. When your service is "turned on," your phone will accept only calls from those in your Selective Call Acceptance list. All others will hear an announcement that you're not accepting calls at this time. Your Selective Call Acceptance List can include up to 32 numbers.

TO "TURN ON" THE SERVICE:

1. Lift the handset and listen for the dial tone.
2. Press *64.
3. Listen for an announcement telling you whether the feature is currently on or off. Use the following prompts to navigate through the menu.

• 0 to hear the main instruction menu
• 3 to turn the call service on or off
• # to add a number to the list, then 01 to add the last calling number to the list
• 1 to review the list of numbers, then 07 to delete an individual number from the list
• * to delete an individual number from the list
• 08 to delete all the numbers on the list
• 09 to delete only the anonymous entries on the list

Users may dial during announcements for faster service.

SELECTIVE CALL FORWARDING(SCF)

HOW TO USE:

1. Lift the handset and listen for the dial tone.
2. Press *63.
3. Dial 0 to hear the main instruction menu.
4. Dial 3 to turn the feature ON (if it is currently off), or turn the feature OFF (if it is currently on).

TO ADD THE LAST CALLER TO YOUR FORWARD LIST:

1. Press # to add a number to the list, then 01 to add the last calling number to the list

TO ENTER YOUR "FORWARD-TO" NUMBER:

1. The first time you turn on the service, you'll be asked to enter the number you'd
like your special calls forwarded to. From then on, the system will simply remind you of the current "forward-to" number.
2. If the current number is correct, dial 1.
3. If you wish to change the current "forward-to" number, dial 0 and then follow the voice instructions.

TO HEAR THE PHONE NUMBERS ON YOUR LIST:

1. Dial 1.
2. After the list is read, voice instructions will follow.

TO ADD A NUMBER TO YOUR LIST:

1. Press #.
2. Follow the voice instructions you'll hear. You can store up to 10 phone numbers on your forward list.

TO REMOVE A NUMBER FROM YOUR LIST:

1. Press *
2. Follow the voice instructions to remove any or all of those numbers from your forward list.

TO HEAR INSTRUCTIONS AGAIN

3. Dial 0.

1. Lift the handset and listen for dial tone.
2. Press *60.
3. Listen for an announcement telling you whether the feature is currently on or off. The recorded voice will then tell you how many (if any) numbers are
currently stored in your rejection list.
4. Follow the voice instructions and dial 3 to turn the feature ON (if it is currently off), or turn the feature OFF (if it is currently on).

TO ADD THE LAST CALLER TO YOUR REJECTION LIST:

1. Press #01

TO HEAR THE PHONE NUMBERS ON YOUR LIST:
1. Dial 1.
2. After the list is read, voice instructions will follow.

TO ADD A NUMBER TO YOUR LIST:
1. Press #2. Follow the voice instructions you'll hear. You can store up to 10 phone numbers in your rejection list.

TO REMOVE A NUMBER FROM YOUR LIST:
1. Press *2. Follow the voice instructions to remove any or all of those numbers from your rejection list.

3. Pressing 08 will remove all the numbers on the list.

TO HEAR INSTRUCTIONS AGAIN:

1. Dial 0.

SIMULTANEOUS RINGING  -- This service provides a way for subscribers to configure additional numbers (up to a maximum of 32) which will ring as well as the subscriber's own number, any of which can answer the call. To Activate *361 To Deactivate * 362

SPEED CALLING -- This service, also known as speed dialing, allows one-digit or two-digit codes to be used as shortcuts for selected phone numbers. To program or change your SPEED CALLING 8 list . . .

Lift the handset and listen for the dial tone
Dial *74(on rotary dial phones, dial 7-4 and wait four seconds)
Listen for the dial tone
Dial one of the eight one-digit speed codes (2 through 9)
Then, dial the number you wish to speed call (for long distance entries, remember to include 1 and the area code; you can enter up to 24 digits per position)Press the # button (on rotary dial phones, omit this step and wait four seconds)
Listen for the two "beeps" which indicate that your number has been entered; then hang up

You can now continue entering the other numbers on your list by repeating the above procedure, or you can enter them later.To use your SPEED CALLING 8 feature . . .

Lift the handset and listen for the dial tone
Dial the appropriate one-digit speed code (2 through 9)
Press the # button (on a rotary dial phone, omit this step and wait four seconds)
Your call will now be dialed automatically

 

To program or change your SPEED CALLING 30 list . . .

Lift the handset and listen for the dial tone
Dial *75 (on rotary dial phones, dial 7-5 and wait four seconds)
Listen for the dial tone
Dial one of the 30 two-digit speed codes (20 through 49)
Then, dial the number you wish to speed call (for long distance entries, remember to include 1 and the area code; you can enter up to 24 digits per positi on)
Press the # button (on rotary dial phones, omit this step and wait four seconds.
Listen for the two "beeps" which indicate that your number has been entered; then hang up

You can now continue entering the other numbers on your list by repeating the above procedure, or you can enter them later. To use your SPEED CALLING 30 feature . . .

Lift the handset and listen for the dial tone
Dial the appropriate two-digit speed code (20 through 49)
Press the # button (on a rotary dial phone, omit this step and wait four seconds)
Your call will now be dialed automatically

Now know who the call is for before you answer the phone. With TEEN SERVICE, you can have two telephone numbers assigned to the same line. Each number has a distinctive ring, so you can assign a number solely to the children. Or, you can assign a separate number to your home business and one to the family. To use TEEN SERVICE . . .

· Wait until the full ringing pattern is complete before answering your telephone, so you will know which telephone number was dialed

----------------------------------------------------------------- Main Telephone Number RINGING - One long ring (normal ring) Secondary Telephone Number RINGING - Two short rings ---------------------------------------------------------------- NOTE: Although you have two telephone numbers assigned to your line, you have just one line and only one conversation can be held at a time. If you have CALL WAITING with TEEN SERVICE -- The same distinctive ringing patterns of TEEN SERVICE are used with CALL WAITING, so you can determine whether or not to interrupt your current conversation to answer the incoming call. These distinctive CALL WAITING tones correspond to the distinctive ringing patterns. To use TEEN SERVICE with CALL WAITING . . .

· Follow the same procedures for CALL WAITING

If you have CALL FORWARD with TEEN SERVICE -- With TEEN SERVICE, CALL FORWARD operates in one of two arrangements. Choose which arrangement you want when you select TEEN SERVICE. Your options are:

· Both telephone numbers (the main and secondary) are forwarded when CALL FORWARD is activated. The telephone number to which you forward these calls does not receive the distinctive ringing patters, however. To use, follow the same procedures for CALL FORWARD.

-- OR --

· Your main telephone number only is forwarded when CALL FORWARD is activated. The secondary number will continue to ring at home, and can be answered there. The telephone number to which you forward your main number calls does not receive the distinctive ringing pattern, however. To use, follow the same procedures for CALL FORWARD.